Coronavirus : Information for travelers

Last update: 3 APRIL, 10h00 CET
 
French Polynesia is in general confinement since midnight March 20, 2020.
 
Our call center remains at your service at the usual times by email via our Contact us form.
 
Due to the large number of requests we receive, response times may be extended. We thank you in advance for your patience and understanding.

 

FLIGHTS INFORMATIONS

 
FLIGHTS IN FRENCH POLYNESIA
 
Given the current lockdown situation, our regular flights to/from the islands are canceled and further cancellation will follow the lockdown periods as decided by the relevant authorities.
 
Therefore, reservations for passengers who plan to travel during this period will be automatically canceled.
 
Whatsmore, we invite travelers wishing to modify ou reschedule their trip to contact us as soon as the lockdown is lifted, to organize their future trip. For this purpose, please keep your ticket and / or booking number available.
 
Non-resident travelers currently being in French Polynesia and having special needs are invited to contact the Tourism office of our country at (+689) 40 50 88 62.
 
RAROTONGA FLIGHTS
 
Flights to Rarotonga are currently suspended, following a decision of Cook Islands government.

 

HOW TO CHANGE YOUR TRIP

 
You can modify your trip without any modification fee under the condition that you travel within 12 months from the date of your original Air Tahiti departure to the islands. If your future date of travel is not known yet, we will propose you to book a flight on a fictive date. As soon as your final dates are known, please get back to us so that we can modify your reservation and/or re-issue your ticket.
 
We remind you that a change in your reservation and/or ticket can imply a price difference, even though the change fees are waived. To that matter, we recommend you chose a season, flight and booking class, similar to the one you booked initially.
 
If your booking was made through a travel agency, please contact your agency directly for any changes.
 

YOU BENEFIT FROM A GROUP RATE (15 PEOPLE AND MORE)?

 
Please contact our group department: group@airtahiti.pf
 
We hope that you and your loved ones are well. More than ever, we thank you for your trust and hope to welcome you back soon on our lines.