Frequently asked questions - FAQ

On Air Tahiti, the carry-on baggage allowance is the same for all our destinations :

• 1 carry-on bag per passager
• Maximum size : 55 x 35 x 25 cm (21.7 x 13.8 x 9.9 in) including wheels and handles
• Weight : 5 kg (11 lb) for the islands of French Polynesia and 7 kg (15,5 lb) for Rarotonga (Cook Islands).

The allowance and size of your checked baggage are according the fare basis and travel class you have paid for :

• You have booked a standard ticket (Y, S or V class) :
  • Maximum weight : 23kg (50 lb) per person
  • Maximum size : length + width + height < 150 cm (59 in) - including wheels and handles
• You have booked a special ticket with an additional weight allowance (Z class) :
  • Maximum weight : 46 kg (100 lb) per person
  • Maximum size : length + width + height < 150 cm (59 in) - including wheels and handles

All these information are also availbale on your flight ticket, please check before check-in.

To consult the baggage allowance for babies and children, click here.

Baby food required for the journey is allowed. Make sure it is stored in resealable containers, as you may be asked to taste the contents.

If your hand baggage exceeds the permitted weight and size limits, it may be transferred to the hold, even after check-in. In such cases, it will be "allowed with limited release" and a fee will be payable if it exceeds the hold baggage allowance.

If one of your bags exceeds the permitted dimensions or weighs more than 25 kg (55 lb), please check it in with our cargo service.

Read the section on Special baggage to find out the conditions of acceptance of this type of baggage.

If you exceed your baggage allowance in weight or number of pieces, your excess baggage will be accepted on your flight on a space-available basis and will be subject to payment of the applicable fee.

Baggage allowance (cabin and checked bag) are different in accrodance with the type of aircraft operated by the each airline.

Air Tahiti flights are operated with a smaller capacity type of aircraft (ATR or Twin Otter) while international flights are operated with long-range aircraft (Airbus or Boeing for example). Thus the baggage allowance is different.

Excess baggage will be accepted on Air Tahiti flight on a space-available basis and will be subject to payment of applicable fees.

Your baggage allowance information are also avaible on your flight ticket in accordance with the fare basis and travel class you have paid for.

Please check the carry-on bag allowance here, checked baggage here.

Duty free liquids are subject to the same restrictions regarding the transportation of liquids in cabin.

These items are allowed in your hand baggage, provided they meet the following requirements :

• Each bottle or tube must not exceed 100 ml. Substances in containers of more than 100 ml will be refused, even if the container is partly empty.
• Your items must be placed in a bag which is :
  • Transparent
  • Resealable
  • No more than a litre in volume (approx. 20 x 20 cm - 7.8 x 7.8 in)
  • Some freezer bags have these characteristics.
  • The items must not be piled up or overlap.
  • A single bag is allowed per person.

If these requirements are not met, Air Tahiti recommends to put your duty free items in your checked baggages.

Some liquids are accepted in cabin without restriction :

• Baby food required for the journey is allowed. Make sure it is stored in resealable containers, as you may be asked to taste the contents.
• Liquid medicines accompanied by a prescription or declaration in your name are also permitted in your hand baggage.

Your hand baggage must be able to be stowed in the baggage compartments or under the seat in front of you. It must not obstruct the aisle or emergency exits or be placed under your legs. The size of our cabins and their luggage compartments do not allow us to grant additional cabin allowance.

We recommend to put these type of baggages in hold. If you exceed your baggage allowance in weight or number of pieces, your excess baggage will be accepted on your flight on a space-available basis and will be subject to payment of the applicable fee. Click here for more information.

You can take your sports equipment as part of your baggage allowance.

If you exceed your baggage allowance in weight or number of pieces, your excess baggage will be accepted on your flight on a space-available basis and will be subject to payment of the applicable fee. To know your excess baggage amount, go there.

Surfboards, kitesurfing boards, bodyboards, etc., are accepted under condition : not exceed 1.80 m (70 in) in length and subject to available space on the flight.

Boards measuring 1.80 m to 2 m (70 to 78 in) must be checked in as cargo. They will be accepted unpon availabily in the hold.

Because our aircraft's hold size is limited, boards exceeding 2 m (78 in) cannot be accepted on Air Tahiti flights.

In most cases, your sports equipment will be "allowed with limited responsibility".

If one of your sports equipment exceeds the standard size or weighs is over 25 kg (55 lb), we invite you to contact Air Tahiti Cargo Service.

Air Tahiti operates an open-seating policy on its flights.  Seats are not allocated at check-in. This means you can choose between a window or an aisle seat when you board the aircraft.

If you have booked online through our website, it is possible to modify your reservation, according to the applicable conditions, by sending us an email through the "Contact us" form.

If your ticket has not yet been paid for, your Air Tahiti agent or your travel agent will modify or cancel your booking without charge.

If your ticket has already been paid for, click here for more information.

If your booking has been made online on our website, we invite you to send us an email through the "Contact us" form to ask for correction of your names.

You'll find all information related to the Air Tahiti Pass on our website. For each Pass, recommended itineraries are suggested, allowing you to build your tour easier. We invite you to consult them.

Bora Bora Airport is on a « motu », at about 15 minutes from the main island by boat. Air Tahiti passengers’ transportation from airport to main island (Vaitape) and v.v. is carried out by Bora Bora Navette (boat).

This service is include in the price of your flight ticket and doesn’t require to be booked or paid in advance.

Upon arrival at Bora Bora airport and after picking up your baggages, you are invited to move forward to the boat.

For the return trip to the airport, Bora Bora Navette leaves Vaitape dock 1h30 before your flight departure time.

If you decide to go to the airport on your own, you must be there 1h30 before departure.

Some accomodations have their own private shuttles and ensure themselves transportation of their guests from/to the airport; present yourself at their reception desks when arriving at the airport.

For some reason you want to use the airport shuttle on a different date (not on your arrival or departure date), then this service is to be paid separately and is on your own expense. The schedule of the shuttle is available at Vaitape (pick-up/drop-off zone).