1. Free Baggage allowance
All Tickets grant the right, without having to pay any supplement, to the "free" Carriage of a quantity of Baggage (in terms of weight), that is determined according to the Fare paid and the class of Carriage. Free Baggage allowance is shown on the Ticket and must be taken into account in all cases. However, each Baggage may not exceed a maximum weight.Information is available from the Carrier or from its Authorised Agents.
2. Checked Baggage
a. maximum weight and dimensions are requested for Checked Baggage. Contact Carrier for additional informations.
b. upon delivery to us of your Baggage, which you wish to check, we will take custody of, and issue a Baggage Identification Tag for each piece of your Checked Baggage.
c. Checked Baggage must have your name or adress affixed to it. Your Baggage must be locked.
d. If the packaging of your Baggage is unsuitable for air transport or is in bad condition, Carrier may refuse your luggage or accept the Carriage of your Baggage for air transport but without any liability if your Baggage is spoiled. A Tag "Limited release" will be given to you in this case at time of check-in.
e. Checked Baggage will, whenever possible, be carried on the same aircraft as you, unless we decide, for safety, security or operational reasons, to carry it on an alternative Flight.
3. Unchecked Baggage or Cabin Baggage
a. Maximum dimensions and weight for Baggage you carry on to the cabin must not be exceeded. Number of Cabin Baggage is also limited. Carrier has this information to your disposal. If Carrier considers that the Baggage you wish to take in cabin exceeds the maximum weight and size, Carrier will be able to refuse it in cabin and carry it as Checked Baggage if hold availability is sufficient. Such Baggage may be checked at any time before the departure of the Flight. Therefore, all your Baggage, even those you wish to take in cabin with you, should be locked.
b. Objects not suitable for Carriage in the cargo compartment (such as delicate musical instruments and the like) and which do not meet the requirements of (a) hereabove will be accepted for Carriage in the cabin compartment, only if you have given us notice in advance and permission has been granted by us. You may have to pay a separate charge for this service.
4. Excess Baggage
Checked Baggage that is allowed in the hold must not exceed certain weight and dimension limits, which, above a certain allowance, give rise to an additional fees. The conditions for the payment of excess Baggage are available upon request from the Carrier´s points of sale and those of its Authorised Agents.
5. Items unacceptable as Baggage
You must not include in your Baggage:
a. items which not constitute Baggage in the meaning of Article I of these Conditions;
b. items which are likely to endanger the aircraft, the persons or properties on board of the aircraft, such as those specified in the Dangerous Goods Regulations of the International Civil Aviation Organization (ICAO) and in the regulations of the International Air Transport Association (IATA), and in Carrier's Regulation. These items include, in particular, explosives, pressurised gas, oxidising, radioactive or magnetised substances, inflammable substances, toxic or corrosive substances and liquid substances of any kind (except for liquids contained in Hand Baggage and intended for personal used by Passengers during their journey);
c. items the Carriage of which is prohibited by the applicable laws or regulations of any State to be flown from or to;
d. items which are reasonably considered by us to be unsuitable for Carriage because they are dangerous or unsafe by reason of their weight, size, shape or character or which are fragile or perishable having regard to, among other things, the type of the aircraft being used. Information about unacceptable items is available from us, upon request;
e. fragile or perishable items, money, foreign currencies, jewellery, works of art , precious metal, silverware, securities or other valuables, expensive clothes, optical and/or electronic or telecommunication devices, cameras of all kinds, music instruments, business documents, negotiable papers, passports and other documents, samples and shares, as well as any valuable item;
f. live animals, except pets and in so far as provisions contained in paragraph 10 of this Article are implemented;
g. Firearms classified in sport weapons categories and ammunition from category 1.4S are the only one Authorised to Carriage and are subject to Carrier acceptance and to the respect of the following instructions, before presenting at check-in:
Inform the Air Tahiti selling Agent that you wish to carry a weapon and/or ammunitions;
Unload your weapon and pack it in a rigid and hermetically closed case;
Put the safety catch on;
Put the ammunitions in their origin package, a rigid and appropriate case;
Make sure that ammunitions are well secured inside their origin package in order that they can not knock together (the acceptation of loose ammunitions or in other packages than the one required here above is strictly forbidden);
Make sure that the ammunitions quantity does not exceed 5kg gross. Those ammunitions are only reserved for personal use and one or several Passengers allowance can not be combined in one or several packages;
Separate the weapon from the ammunitions and pack them in two different Baggages which will be checked in hold.
h. weapons such as antique firearms, swords, knives, blunt objects and similar items may be accepted as Checked Baggage, at Carrier discretion, but will not be permitted in the cabin of the aircraft;
i. If, despite being prohibited, any items referred to in subparagraphs hereabove, are included in your Baggage, we shall not bear any particular liability for any loss or Damage to such items, other than the current provisions of our liability regime, as defined in Article XVi herebelow.
It is moreover specified that, for all practical purposes, the Carrier is entitled to be exempt from its liability where Damage results from the nature of or a defect that is specific to an item of Baggage.
6. Right to refuse Carriage
a. At any embarkation point or any intermediate point, we may refuse the Carriage as Baggage or the continuous Carriage, upon discovery, of any item described in paragraph 5 hereabove as prohibited for Carriage as Baggage.
b. We may refuse to carry as Baggage any item reasonably considered by us as unsuitable for Carriage because of its size, shape, weight, content, character or for safety, security or operational reasons or for the comfort and convenience of other Passengers. Information about unacceptable items is available upon request.
c. In case the Carrier could not carry your excess Baggage on the Flight you are travelling on, Carrier reserves the right to carry them on the next Flights offering the availability to bring them to destination.
d. We may refuse to accept Baggage for Carriage, unless, in our reasonable opinion, it is properly and securely packed in suitable containers. Information about packing and container unacceptable to us is available upon request.
7. Right of search
For reasons of safety and security, we may request that you permit a search and scan of your person or your Baggage. If you are not available, your Baggage may be searched in your absence, for the purpose of determining whether it contains any item described in Paragraph 5 hereabove or any firearm, ammunition or weapons, which have not been presented to us. If you are unwilling to comply with such request, we may refuse to carry you and your Baggage. In the event a search or other scan causes Damage to you or to your Baggage, we shall not be liable for such Damage, unless due to our fault or negligence.
8. Collection and delivery of Checked Baggage
a. You shall collect your Baggage as soon as it is made available at your destination or Stopover. Should you not collect it within a reasonable time, we may charge a reasonable storage fee. Should the Baggage not be claimed within three (3) months of the time it was made available, we may dispose of it, without any liability to you.
b. If a person claiming the Baggage is unable to produce the Baggage Check and identify the Baggage by means of a Baggage identification Tag, we will deliver the Baggage to such person only on condition that he/she establishes, to our satisfaction, his/her right to the Baggage. If required by us, the said person shall furnish adequate coverage to indemnify us for any loss, Damage or expense which may be incurred by us, as a result of such a delivery.
c. Collection of your Baggage without any reserve from you at the time of delivery will constitute assumption that the Baggage was delivered in good state and accordingly to the Contrat of Transport.
a. Animals, such as dogs, cats, birds and others pets (except duck and pigs), if they are placed in a crate, with the appropriate documents (sanitary documents, vaccination, necessary entry or exit documents) will be accepted for travel , only with our prior agreement.
b. We will have no liability in respect of any such animal not having all the necessary exit, entry, health and other documents with respect to the animal's entry into or passage through any country, State or territory and the person carrying the animal must reimburse us for any fines, costs, losses or liabilities reasonably imposed or incurred by us as a result. If accepted as Baggage, the animal, together with its container and food, shall not be included in your free Baggage allowance but shall constitute excess Baggage, for which you will be obliged to pay the applicable rate.
c. Service animals, together with its container, accompanying Passengers with Reduced Mobility will be carried free of charge, in addition to the normal free Baggage allowance, subject to conditions specified by us and available on request.
Where Carriage is not subject to the liability rules of the Convention, we shall not be responsible for injury to or loss, sickness or death of an animal which we have agreed to carry, unless we have been negligent.
It is the full responsibility of the Passenger to obtain and present all the documents required by the authorities of the destination or transit country. The Carrier will not agree to carry animals that do not have the requisite documents. In the event of fraud or the absence or invalidity of the required documents, the Carrier shall not assume any liability for the injuries, losses, delays, illnesses or death of the animals carried, unless caused by the fault or negligence of the Carrier. Passengers who travel with such animals must reimburse the fines, loss, compensation and all costs incurred due to such a situation.