Whenever personal information is collected online, Air Tahiti endeavours to include a link to these General Conditions. We reserve the right to amend the General Conditions and, consequently, would encourage you to consult them regularly.
Data security and confidentiality are a priority for Air Tahiti. Every precaution is taken to ensure that the personal data supplied to us are not accessible to unauthorised third parties.
Our secure online payment system is enabled by the most reliable current technology, the SSL secure sales protocol.
The SSL server ensures the confidentiality of the data transmitted (bank details, addresses, etc.), by encrypting them using algorithms before sending them over the internet. Once encrypted, the information is unreadable during transmission over the web, except by our server, which has a unique decryption key.
The data is encrypted using the SSL v3 security protocol, providing you with the assurance of purchasing your ticket in complete security and confidentiality.
When you create an account, you choose a password which you will be asked for to access your account information. We recommend that you choose a password with at least 8 characters, comprising letters, numbers and special characters. We also advise you not to disclose it to third parties. You are responsible for the confidentiality of your password and all your profile information.
Data security and confidentiality require good practice from all of us, which is why we would also advise you to always log off from your profile at the end of your session and close your browser window, particularly if you are using a shared computer.
In the context of accessing the services on our website, we may collect and process personal data concerning you. To that end, the Air Tahiti website is registered with the National Commission for Information Technology and Freedoms (CNIL), with registration number 714916.
Under the amended Law on Information Technology and Freedoms (Loi Informatique et Libertés) of 6 January 1978, you have the right to access, change, delete or challenge any data concerning you. You may exercise your rights simply by sending us an email, by clicking here. Click here to view Law No 78-17 of 6 January 1978 on information technology, files and freedoms (website in french).
Any personal data you provide on the website and mobile site are used principally for the purposes of ticket booking and purchasing, and for the provision of specific services, such as transport services, customer development and loyalty, sales information, and statistical research.
Your personal information may be used to enable you to benefit from the full range of services available on the Air Tahiti website and mobile site, including creating a user account, newsletter, viewing your bookings, assistance and complaints, managing the loyalty programme, etc.
The collection of certain personal data is essential for you to be able to access certain services (online booking, Kaveka e-services, etc.). You can of course exercise your right to challenge the collection and processing of those data, but such action will prevent you from being able to benefit from those services.
In accordance with French and International law and regulations, the failure to provide data or the provision of inaccurate data may lead you to be refused permission to board or to enter foreign territory (Cook Islands), under which circumstances Air Tahiti cannot be held liable.
Unless you object at the time your data is collected or subsequently, Air Tahiti or its subsidiaries reserve the right to use your data for marketing, sales or information purposes, in different formats.
We may also use those data for research aimed at improving our services.
In highly exceptional circumstances, Air Tahiti may be required, in accordance with French and international law and regulations, to provide confidential information to the competent French or foreign public authorities (customs, etc.).
In accordance with Article L.237-7 of French Internal Security Code, please be informed that airlines may be required to communicate personal data to authorized booking, check-in and boarding data collected from their passengers (API/PNR) to the French authorities for the purposes and under conditions as defined in the Decret N° 2014-1095 dated 26/09/2014 modified by the Decret N° 2018/714 dated 03/08/2018.