- Tickets purchased between May 1 and October 31, 2021 for travel between October 1 and December 31, 2021.
If you can no longer travel, you can change* or cancel your ticket without any fee.
All you need to do is make your modification or cancellation request at latest 8 days before the departure date of your flight.
If your request is made within a period of less than 8 days before your departure, it will be accepted only if the reason for your request is related to COVID-19 (positive test for COVID-19, confinement of the country of residence, confinement of the French Polynesia, closure of transit stops…). Otherwise, the fare conditions relating to your ticket will apply.
* Within the validity date of the ticket and the fare.
- Tickets purchased between November 1, 2021 and March 31, 2022 for travel between January 1 and June 30, 2022
The fare conditions relating to your ticket will apply in the event of modification or cancellation.