Book your trip with peace of mind!
- Until September 30, 2021:
If you can no longer travel, you can change* or cancel your ticket without any fee regardless of reason and of the date of your request. If you postpone your trip to a later date and the price of the ticket is different from the one initially paid, a fare difference will apply.
- From October 1st to December 30, 2021
If you can no longer travel, you can change* or cancel your ticket without any fee.
All you need to do is make your modification or cancellation request at latest 7 days before the departure date of your flight.
If your request is made within a period of less than 7 days before your departure, it will be accepted only if the reason for your request is related to COVID-19 (positive test for COVID-19, confinement of the country of residence, confinement of the French Polynesia, closure of transit stops…). Otherwise, the fare conditions relating to your ticket will apply.
Valid only for tickets purchased before October 30, 2021 for travel until December 31, 2021.
* Within the validity date of the ticket and the fare.