Manage my booking

Gérer - Introduction

All the things you need to know to manage your booking online or if you wish to know more about our modification, cancellation or refund policy.

Mes réservations

View my booking

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Here you can :

  • Check your booking
  • Print your ticket
  • Add information to your reservation or purchase services
  • Modify or cancel your reservation

Learn more

Gérer - A propos

All you need to know about our online services to manage your booking

Discover our Manage my booking online services and find out about our modification and cancellation policy.

Our online services allow you to check your booking, add personnal information to it, modify or cancel your reservation. You can also send your ticket to yourself by email.

You wish to modify your reservation ? Please visit this section to find out about our modification policy.

You need to cancel your booking ? Please visit this section to find out about our cancellation and refund policy.


Gérer - Conseils

  Advice for Reconfirmation of flights

Reconfirmation of your flights is not necessary, except in the following circumstances:

  • We do not have a contact telephone number for you at each of your stopover locations. 
  • The flight you have just taken is not the one you were booked on.
  • You are travelling in the Marquesas Islands, the eastern Tuamotus or the Gambier Islands, or on routes served by Twin Otter or Beechcraft aircraft, in which case please reconfirm your departure the week before each of your flights.
  • We also recommend that you regularly  check the status of your flight in our manage my booking online section.